Conversations with young professionals about professional expectations and workplace etiquette can be delicate and difficult. In this research-backed session, participants will gain proven strategies for setting clear expectations for those launching their careers so there's no confusion about how to show up at work to build trust. We'll cover the best way to teach email etiquette, what to do if someone is dressed inappropriately, and how to instill awareness of the appropriate level of formality. Participants will leave with tangible ideas on how to train their new attorneys on these critical interpersonal skills.

• Key trends from the 20,000 data points Eleview Consulting has collected around interpersonal dynamics at law firms 
• Addressing workplace etiquette in a way that avoids awkwardness or defensiveness 
• Providing clear guidance to attorneys on email and client communication 
• Navigating conversations about dress code and the appropriate level of formality 
• Ensuring leaders leave with practical tools to coach young professionals on these critical interpersonal skills and can help firm leaders create a productive firm environment 

CLM® Application Credit: 1 hour in the category of Communication Skills.

CLM® Recertification Credit: 1 hour in the subject area of Communication and Organizational Management.

Speaker:

Elise Powers of Eleview Consulting has trained thousands of attorneys around the world on the art of professional communication. She frequently leads programming at associate academies and partner retreats on modern professional communication, leadership skills, and relationship building. Elise is known for her high-energy, engaging presentation style that provides tangible recommendations participants can apply immediately. In addition to being featured in the New York Times, Chicago Tribune, and ABC News, Elise is LinkedIn’s leading expert on career acceleration and networking, where she teaches widely recognized LinkedIn Learning courses. 

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